Warranty

VISS BEAUTY is committed to quality. Each VISS product is rigorously tested for quality and performance. Our limited, 1-year warranty covers defects in materials and workmanship of your VISS. 


 

WHAT IS COVERED BY THE LIMITED WARRANTY?

This 1-year limited warranty covers defects in materials and workmanship in your VISS if you purchased it from an authorized reseller or directly from the manufacturer (VISS BEAUTY). Your 
1-year limited warranty is valid for you alone, the original purchaser and cannot be transferred.

 

WHAT IS NOT COVERED BY THE LIMITED WARRANTY?

This limited warranty does not cover damage, defects, or failure caused by abuse or misuse; improper service; impact or insertion of foreign objects; vandalism; improper storage; improper or incorrectly performed maintenance or repair; application of harmful chemicals; Acts of God, fire, or water; abrasives; negligence; failure to follow manufacturer’s instructions; loss of the VISS product; normal wear and tear; alteration; overuse; professional use; or commercial use.


    HOW LONG DOES THIS LIMITED WARRANTY LAST?

    The limited warranty begins on the date of purchase and expires one year later. The warranty period is not tolled or extended for any period during which the VISS (or any parts thereof) is in repair or if your VISS product is replaced by VISS BEAUTY during the warranty period.

     

    WHAT WILL VISS BEAUTY DO IF MY VISS PRODUCT IS DEFECTIVE?  

    If you discover a covered defect in your VISS product before the one-year warranty period expires, contact our Customer Service Department at support@vissbeauty.com  for assistance. Arrangements will be made so that you can safely return your VISS. Your VISS product must be returned in the original packaging provided. If indeed defective, we will repair or replace your VISS product. Customer Service will contact you and keep you updated on the progress of repairs and return shipments. If we find that the defect in your VISS product is not covered under this limited warranty, we will notify you with service alternatives that are available to you on a fee basis. If we find that your VISS product is not defective, we will notify you and return your VISS product to you. All Limited Warranty services must be authorized and performed by VISS BEAUTY or a service provider authorized by VISS BEAUTY.

     

    TIME FOR FILING CLAIMS

    Any claim for breach of this limited warranty must be commenced by within twelve (12) months following the original purchase of the VISS product.

     

    NO OTHER WARRANTIES

    Unless modified in a writing signed by both parties, these warranty terms, conditions and limitations are understood to be the complete and exclusive agreement between the parties, superseding all
prior agreements and representations, oral or written, and all other communications between the parties relating to the subject matter of these warranty terms. No employee of VISS BEAUTY or any other party (including without limitation distributors, dealers, and retailers) is authorized to make any warranty in addition to those made herein.

     

    MISCELLANEOUS TERMS

    As used in this contract, “we” and “us” refers to VISS BEAUTY. “You” refers to the original purchaser of the VISS product. A waiver of strict compliance with any term herein shall not be deemed a continuing waiver or waive any other terms or conditions. We shall be excused from performance to the
 extent of any delay or inability to perform arising due to weather events, disasters, acts of terror, governmental action or regulation, labor or materials shortages or disputes, or other circumstances not under our control. If any term herein is illegal, invalid, or unenforceable, then such term shall be ignored, but the remaining terms and conditions shall remain in effect.

     

    WARRANTY LIMITATIONS AND DISCLAIMERS

    • THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. VISS BEAUTY’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN THE VISS, AND YOUR REMEDIES FOR THE BREACH OF THIS LIMITED WARRANTY IS LIMITED SOLELY TO THE REPAIR OR/AND REPLACEMENT OF YOUR VISS AS SET FORTH IN THIS WARRANTY STATEMENT.

    • THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES.